DEPOSIT:

• A deposit payment of GBP 250 is required to secure a placement on the course selected.
• The due date of payment of the deposit will be advised by email once the application has been accepted and processed.
• The deposit can be paid by credit card, bank transfer or cash (if already on Samui).
• If paid by bank transfer, all bank fees must be met by the payer.
• The accepted currencies for payment by cash are Thai Baht or British Pounds.

BALANCE OF COURSE FEES:

• If you haven't paid the course fee in full prior to arrival, the balance must be paid before the third day of your course.
• The preferred method of payment is Paypal, though we do accept cash - Thai Baht, British Pounds or US Dollars.
• The balance amount in Thai Baht will be calculated on day one of your course using www.xe.com.
• The balance can be paid by bank transfer (again, all bank fees to be met by the payer), however this must be done at least 7 days before the course start date. Requests to pay by bank transfer after that date will be declined. If the conversion rate on the date of the transfer differs from the conversion rate on day one of the course, an adjustment will be made either way.
• Failure to pay the balance by the end of day two of the course will result in a Late Payment Penalty of 1% of the balance amount. This penalty will be applied on a daily basis, until the full balance amount is paid.
• Failure to pay the balance by the end of the first week of the course will result in the placement being cancelled.

REFUND POLICY:

• The deposit amount of GBP 250 is non-refundable.
• If you are unable to attend the selected course, the deposit can be transferred to another available course date within a period of 12 months from the original course date.
• A refund for the balance amount will only be given under exceptional circumstances, such as serious accident/illness, the urgent necessity to return home (proof of this will need to be provided in order for a refund to be considered, i.e. plane ticket).
• Requests for refunds of the balance payment will be considered on an individual basis. Refunds will not be considered for failure to achieve a pass grade on the course or for the placement being cancelled due to misconduct.
• If a refund of the balance amount is deemed to be appropriate, the amount will be calculated on a pro-rata basis, taking into account the time already expended on the course.
• If a refund of the balance amount is deemed to be appropriate, the remaining accommodation component of the balance fee will be negotiated with, and is at the discretion of, the resort manager, bearing in mind that a revised rate will be applicable - daily rather than monthly.